Windows Build 2018.42310 Video Device in Troubles

Video Device in seems to have issues with Blackmagic…See attached. Using SDI 720p @60 signal. Updated to latest Blackmagic Package, also confirmed working as expected in the latest stable build and in Blackmagic Media Express. Thanks!

Hey,
Can you say what model of device you are using?

Hey Malcolm,

Using a original decklink quad , not the newer quad 2.

Walker

Ok thanks, can you also say what driver version you are using? Is the firmware up to date?

Using Blackmagic Desktop Video Version 10.11.4 and the firmware seems to be up to date as it did update itself…but not 100% sure if it’s the latest.

Hi deadsound, we’ve test this on a few blackmagic cards and it works in all cases. We have a Decklink Quad2 not the older one, but it works. I do see a flash of green as it acquires the signal, but then it is fine. I am testing with 2019.10700 and 10.11.4 Blackmagic.
Have you configured the Blackmagic Quad input properly? (ie. single or dual link etc)