Players license issue

Hi there,

I have an issue when playing in TouchPlayer. The output image would have a wired “ramp” effect on half of the image, when I used player commercial license. However, when I plug into designer commercial license it come back to normal.

This is not the first time I had this kind of result and I double checked all of the license are not out of date. Everything goes well in designer and player with designer license. But When I play it in performance with a single player license it goes incorrectly.


Hey, is there any way you can share your project with us? You can send it to support@derivative.ca if you want. Very strange issue.