Performance Drop due to "Waiting for frame for ###"

Hi,

We’ve made a setup consisting of 9 projectors running a 3840x2400 res video. The system was running at 30 FPS for 3 months (the place is a museum), but for the last couple of days we are experiencing serious low FPS during some portions of the playback.

When I checked the performance dialog, I realised it takes 140 ms to read a frame with the message “Waiting for frame for ###”. And it happens at the same position of the video every time (into 5 seconds or so).

I played with some of the parameters on the tune page. High performance read was off, turned it on, still no change. I decreased the frame read timeout, this helped with the stuttering of the audio, but frame drop on video.

What could be causing this issue and why 3 months later :smiley:

Thanks.

Could it be a hardware issue possibly?

Most probably something related with the hard drive. Right now I just encoded the video file, so its a bit smaller in size.

Thanks.

What codec were you using previously? HAP?